Basewell - Notice history

System Under Maintenance

basewell.com - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Platform - Under maintenance

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Basewell AI - Under maintenance

100% - uptime
Oct 2024 · 100.0%Nov · 99.99%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

API - Under maintenance

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Basewell System Upgrade
Scheduled for December 21, 2024 at 3:00 PM – December 23, 2024 at 3:00 AM 1 day
  • In progress
    December 21, 2024 at 3:00 PM
    In progress
    December 21, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    December 21, 2024 at 3:00 PM
    Planned
    December 21, 2024 at 3:00 PM

    Basewell will be temporarily unavailable while we perform scheduled system upgrades to enhance Basewell's performance.

Elevated error rates in Basewell AI
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Basewell AI error rates have once again returned to normal. We're monitoring closely.

  • Identified
    Identified

    Basewell AI responses are rendering elevated errors due to outages by an upstream provider. The outage has been identified and a fix is being implemented.

Nov 2024

Elevated error rates for Basewell AI responses.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    These problems were caused by an outage in an upstream provider. Their outage has been identified and a fix is being implemented.

Oct 2024

No notices reported this month

Oct 2024 to Dec 2024

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