Basewell - Elevated error rates for Basewell AI responses. – Incident details

System Under Maintenance

Elevated error rates for Basewell AI responses.

Resolved
Partial outage
Started about 1 month agoLasted 18 minutes

Affected

Basewell AI

Operational from 6:32 PM to 6:50 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    These problems were caused by an outage in an upstream provider. Their outage has been identified and a fix is being implemented.